Privacy policy

What this app does with buyer data

Nothing. It stores no data about your customers, and none reaches our servers.

Your rules run as Shopify Functions, which execute inside Shopify’s own infrastructure during checkout. When a rule reads a customer’s email, address, tags or order count, that read happens there and the value is never sent to us, logged by us, or written to our database. We only ever hold the rule itself: the conditions and the action you configured.

What we store

• Your shop’s myshopify.com domain and the access token Shopify issues when you install the app. This is what lets the app call the Shopify Admin API on your behalf.
• For staff who open the app, the name, email address and locale Shopify includes in the session it gives us. This identifies who is signed in and is not used for anything else.
• The rules you build: their title, whether they are active, and the conditions and actions you chose. Where a condition compares against a value you typed, such as a customer tag, a postal code or a cart total, that value is stored as part of the rule.
• Small pieces of interface state, such as which columns you hid on the rules list and whether you dismissed the setup guide.

Who else sees it

No one. We do not sell, rent or share your data, and there are no analytics, advertising or tracking services in the app. The only third party involved is the hosting provider that runs the app’s server and database, which processes the data solely to run the app.

How long we keep it

When you uninstall the app, your session and access token are deleted immediately. Your rules are kept for 48 hours, so that reinstalling within that window restores your work, and are then deleted along with everything else when Shopify sends the shop erasure request. After that we hold nothing about your shop.

We implement all three of Shopify’s mandatory privacy webhooks. Because the app holds no customer data, a customer data request or customer erasure request has nothing to return or delete, and is acknowledged as such.

Your rights, and contact

You can ask us at any time for a copy of what we hold about your shop, or ask us to delete it, and you do not have to uninstall the app to do either. Write to okayscaledk@gmail.com and we will reply within 30 days.

If we change this policy, the date at the top of the page changes with it.